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Home > Randstad > Survey Results

Research Findings

Randstad's 2002 Employee Review presents new information that reveals how employees and employers feel about key issues - the future of the job marketplace, loyalty, satisfaction and communication. Plus, it tracks the attitudes, experiences and expectations of employers and employees today. The Review is designed to give you insight on employee priorities and what they feel, want and expect.

We worked with RoperASW, one of the world's leading marketing research and consulting firms, to gather extensive information for the 2002 Employee Review. RoperASW talked to close to 2,000 employees and employers in the United States and Canada to get a balanced perspective on the current status of business and employment. More than a few unexpected trends emerged:

  • This is the critical year to build long-term loyalty and employee satisfaction.
  • Job security is a thing of the past, yet most people are not afraid of losing their jobs.
  • Over the past few years, the number of people putting "family first" has increased dramatically. But, management and the workforce don't agree on how well companies are addressing family needs.
  • Employees are far more satisfied with their managers and supervisors than they are with their companies. And some groups say it is foolish to remain loyal to one company.
  • Overall, morale is as good or better than last year.

This makes employee satisfaction and retention the major challenge for 2002 and beyond. Unless there is a strong foundation of communication, trust and loyalty, companies can anticipate a mass shuffle of people and jobs when the market and the economy rebound.

The Randstad 2002 Employee Review has even more fascinating findings. Information is presented clearly and with supporting facts and figures. For your free copy of the 2002 Employee Review, please call your Randstad representative, or the nearest Randstad office. To find the office nearest you, click Locate an Agent.

If you are a working journalist, please visit our Newsroom.

Click title below to view graphs:

Satisfaction with Manager

Company Financials

Importance of Family Vs. Work

Job Hopping

Employer Loyalty

Employee Morale

Importance of Performance Reviews

Performance Review Chart


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